Senior Key Account Manager, APAC

Hong Kong, Hong Kong Full-time Allows remote

EBANX is a global financial group with a Silicon Valley attitude. We are leaders in Brazil and reaching for Latin America market. We believe that people should have the power to choose and go further, and that is why we offer local payment methods for the largest websites worldwide, such as AirBnB, Spotify, AliExpress, and DHGate and we have already reached more 30.000.000 customers in Latin America.

We are searching for an account manager with a lot of will to help our APAC Merchants and PSPs, offering them the best experience while working with EBANX. This position will be located in the APAC region and it's home office-based. It is important to have experience with key clients and the payments industry, be flexible, to have an entrepreneurial spirit, to be engaged, autonomous and able to learn fast.

Besides to try conquering the World your responsibilities will be:

  • Monitor, measure, and negotiate with key Merchants and propose strategies to improve their results;
  • Maximize volume and revenue in key assigned accounts by cross and upselling;
  • Develop and maintain an excellent relationship with the client leading them to an amazing experience;
  • Respond to client’s demands and correctly address the other areas;
  • Work closely with the other teams at EBANX to improve overall customer satisfaction;
  • Conduct meetings with clients;
  • Must have a valid passport and be willing to travel (up to 50% of the time).

What is essential for the job?

  • Outstanding experience as key account manager or business development;
  • Strong experience in the payments industry;
  • Fluent Mandarin and English;
  • Excellent communication and relationship skills;
  • Analytical Skills and attention to details;
  • Self-manageable profile;
  • Experience within the Chinese market.

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