Sr. Account Manager

Curitiba, State of Paraná, Brazil Full-time

We are searching for a Sr. Account Manager to help our international merchants; offering them the best experience while working with EBANX.

It is important to have experience with large and mid accounts providing tailormade account management, to have an entrepreneurial spirit, to be engaged, autonomous and able to learn fast.

Knowledge of the payments industry is a differential.

Besides conquering the world, your activities will be:

  • Monitor, measure, and negotiate with merchants and propose strategies to improve their results;
  • Meet or exceed quarterly revenue targets
  • Maximize volume and revenue in accounts by cross and upselling;
  • Develop and maintain an excellent relationship with the client leading them to an amazing experience;
  • Respond to client’s demands and correctly address the other areas;
  • Work closely with the other teams at EBANX to improve overall customer satisfaction
  • Conduct meetings with clients
  • Use Salesforce as your main tool;

What's mandatory:

  • Fluent English (we will test it);
  • Good level of Spanish - our portfolio is very
  • Experience as an account manager or business development of 3+ years;
  • Bachelor’s degree in Business Management, Economics or related;
  • Good communication and relationship skills;
  • Analytical Skills and attention to details;
  • Self-manageable profile;

What else would we like to see?

  • Big Dream;
  • Results Driven;
  • Team player mindset;

EBANX offers:

  • A challenging environment, with opportunities to growth;
  • Casual office and dress code;
  • Spanish, English and Portuguese classes in-company;
  • WAVES - Program of goals and results (variable compensation);
  • EBANX Play - Wellness (Gympass, e-Sports, SESC );
  • Semi flexible hours (8 hours a day - Monday to Friday);
  • Meal Allowance (R$30,00/day);
  • Transportation voucher;
  • EBANX Education: scholarship (R$400,00/month);
  • EBANX Skills: budget for workshops and courses (R$400,00/month);
  • Hello ebanker: psychology, finance and legal orientation.
  • Zen Space for massages 2x per month;
  • Health and Dental Insurance (Bradesco Top Nacional);
  • Blue Club: Exclusive discount for ebankers in bakeries, restaurants, courses, electronics’ store and more!

Follow us on Instagram and look for the hashtag #ebanxlife to learn more about EBANX's culture.